Privacy Policy

Effective Date: 1 January 2025

Last Updated: 1 July 2025

Welcome to Go, Operative!, a mobile game developed and operated by Timber Wolf Studios Pte. Ltd., a company incorporated in Singapore (“we,” “our,” or “us”).

We value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile game and related services, including our website at [Insert Website URL].

1. Types of Personal Data We Collect

We may collect and process the following categories of personal data:

  • Personal Information: Name, email address, mobile number (e.g. if you sign up for newsletters or parental controls).

  • Location Data: GPS location, used to enable gameplay and missions based on your surroundings.

  • Device Information: IP address, mobile device type, OS version, app version, unique device identifiers.

  • Usage Data: In-app activity, session length, crash reports, gameplay metrics.

  • Children’s Data: We do not knowingly collect personal data from children under the age of 13 without verifiable parental consent. Parents may provide limited data to enable supervised use.

2. How We Collect Personal Data

We collect data through the following means:

  • When you download, install, or use our mobile app

  • When you register, sign up for updates, or communicate with us

  • Through in-game interactions, analytics tools, and cookies on our website (where applicable)

  • From parents or guardians who provide consent for child participation

3. How We Use Personal Data

We use your data to:

  • Provide core gameplay features and experiences

  • Enable real-world, location-based missions

  • Send updates, gameplay alerts, and important communications

  • Improve game performance, fix bugs, and enhance usability

  • Comply with legal and regulatory obligations

4. Disclosure of Personal Data

We may disclose your personal data:

  • To third-party service providers (e.g. hosting, analytics, crash reporting) under confidentiality agreements

  • If required by law or legal processes (e.g. court order, law enforcement)

  • In connection with a sale, merger, or corporate restructuring, where permitted by law

  • With parental consent, for children’s data used to create accounts or enable parental dashboards

  • We do not sell your personal data.

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, use, disclosure, or loss. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, we will securely delete or anonymise it.

7. Access, Correction, and Withdrawal of Consent

Under the PDPA, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of any inaccurate or incomplete data

Withdraw consent to our use of your data

To do so, please contact us at:

Email: admin@timberwolfstudios.co

Address: 21 Tan Quee Lan Street, #02-04 Heritage Place, Singapore 188108

We may require proof of identity before processing your request.

8. Children’s Privacy

Go, Operative! is designed for children aged 8 to 14, under the guidance of a parent or guardian. We do not knowingly collect personal data directly from children without parental consent. If we discover we have collected data from a child without the necessary consent, we will delete it promptly.

9. Transfers of Data Outside Singapore

Where necessary, we may transfer your personal data to service providers or partners located outside of Singapore. In such cases, we will ensure that your data is protected to a standard comparable to the PDPA.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. If significant changes are made, we will notify users via the app or email.